SMS Terms & Conditions

Last updated: July 6, 2026

Overview

This page describes FCBC Walnut’s SMS/text messaging terms for messages sent by FCBC Walnut staff using Microsoft Teams SMS. This SMS service is intended for 1-to-1, conversational communications (for example, coordination with vendors/contractors and other work-related conversations). It is not used for marketing, bulk messaging, or automated alert broadcasts.

What Messages We Send

FCBC Walnut staff may use SMS for one-to-one business communication, such as:

  • Scheduling and coordination (for example: arrival times, access, brief updates)

  • Follow-ups related to ongoing work or services

  • Clarifying job details, invoices, and logistics

We do not use Teams SMS for promotional marketing, mass texting, or automated messaging.

Message Frequency

Message frequency varies based on operational needs and the nature of the conversation.

Message & Data Rates

Message and data rates may apply depending on your wireless plan and carrier.

Opting In (Consent)

How you opt in

You opt in by providing your mobile phone number directly to FCBC Walnut staff and consenting to receive SMS messages for business-related communication.

FCBC Walnut collects SMS opt-in consent verbally at our location or over the phone.

When an individual provides a phone number to FCBC Walnut for the first time, trained staff may ask whether the individual would like to opt in to receive SMS/text messages from FCBC Walnut. The individual is verbally informed that:

  • Message and data rates may apply.

  • Message frequency may vary.

  • The individual may text HELP for support or more information.

  • The individual may text STOP to unsubscribe at any time.

  • The individual’s phone number and SMS opt-in information will not be shared with third parties for marketing or promotional purposes.

Privacy Policy:

https://english.fcbcwalnut.org/privacy-policy

SMS Terms & Conditions:

https://english.fcbcwalnut.org/sms-terms-conditions


Notes:

  • SMS consent is not required to receive services or participate in activities.

  • We send messages only to individuals with an existing relationship (such as vendors/contractors) and for purposes related to that relationship.

Opting Out

You may unsubscribe at any time by replying STOP to any message.

After opting out, you will no longer receive SMS messages from that sending number unless you choose to re-subscribe (for example, by replying START).

Privacy and Data Use

We use your mobile number only to send the one-to-one messages described above, and maintain opt-in/opt-out status.

Privacy Policy: https://english.fcbcwalnut.org/privacy-policy

Mobile opt-in data will not be shared with third parties for marketing purposes.

Appropriate Use

This SMS service is intended for lawful, appropriate, and respectful communication.

FCBC Walnut does not use Teams SMS for marketing promotions, mass broadcasts, or automated alerts.

Updates to These Terms

We may update these SMS Terms of Use from time to time by posting a revised version on this page.

Support

Questions or help: [email protected] | (909) 468‑0098